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Due to the high volume of calls and in order to serve you efficiently, please contact us via the email provided below and you will receive a response by one of our customer service representatives in a timely manner.

Support E-mail (For inquiries and technical support)

9 W 57th Street
Suite #801

New York, NY



If I haven't Received an Email Reply yet?

If you are finding that you are not receiving any reply from us even after emailing us a couple of times without response then there is probably a problem with your email account. We ask that you check your email return address or supply us with an alternative email address if this happens.

There are occasions where our email reply gets bounced back to us for various reasons including "Account inactive", "Account is over Quota", "Host unknown", "Service unavailable". Sometimes people simply mistype their email in the support box and we are unable to reply.

Other times customers have had their email filters set too high (such as in Hotmail) and their reply simply gets sent to their junk emails folder.


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